International Operations Specialist Lead
Full Time – Renton, WA
The primary role of International Operations Lead is to achieve a high level of customer service satisfaction and quality operational execution. This role will also be responsible for maintaining and understanding various factors driving shipment and customer profitability by exercising both consistent collaboration with management and offering independent judgment and decision making to deliver the highest level of customer service. The International Operations Specialist Lead is responsible for complete and accurate oversight of the movement of goods door to door for both import and export air consignments.
This position is required to exercise consistent and independent thinking and decision making to meet customer requirements and deliver a high level of service to customers at profitable levels as guided by the Account manager, Station manager, and International Product / Services VP.
Radiant Global Logistics is a comprehensive North American provider of third-party logistics and multimodal transportation services. As a non-asset provider, with minimal investment in equipment, the company delivers advanced supply chain solutions through a network of company-owned and strategic operating partner locations across North America under the Radiant® brands.
Our network now extends to over 100 locations across North America. Through its comprehensive service offering, the company provides domestic and international freight forwarding services, truck and rail brokerage services, and other value-added supply chain management services, including customs brokerage, order fulfillment, inventory management, and warehousing to a diversified account base including manufacturers, distributors, and retailers using a network of independent carriers and international agents positioned strategically around the world.